DROPSHIPPING & WHOLESALE INFORMATION IN COMMON QUESTIONS AT THE BOTTOM OF THIS PAGE

GET 10% OFF REDUCED PYJAMAS WITH CODE - REDUCED10

SPLIT PAYMENT OPTIONS - KLARNA, CLEARPAY, LAYBUY, SHOPPAY, PAYPAL AVAILABLE AT THE CHECKOUT

FREE TRACKED48 SIGNED FOR ON ORDERS OVER £100 & TRACKED24 SIGNED FOR ON ORDERS OVER £150 5, 7 & 10% BULK DISCOUNTS AVAILABLE

WHOLESALE CHARACTER TEXTILES

Disney, Marvel, Bluey, LOL, Cbeebies & More

Character Textiles @ Affordable Prices

Pyjamas, Bedding, Towels, Blankets, Pants, Socks & More

Tracked48 £3.39

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Brechin Business Centre, Brechin, DD96DY

Free Local Delivery Within 18 Miles

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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to all UK. postal codes including surrounding islands and Northern Ireland. To enquire about shipping to a different destination, please contact us.

Do I have to pay postage per item?

No! Our postal costs are per order and not per item.

Tracked48 £3.39

Tracked24 £4.44

Nextday from £6.20

How long will it take to receive my order?

Standard Tracked48 - 3-4 days

Express Tracked24 - 1-2 days

Free local delivery - Free local delivery is within 18 miles of Brechin DD96DY We deliver in postal codes DD96 & DD97 Daily and outside of this on a Sunday

For any delays and service updates please visit https://www.royalmail.com/service-update

for upto date information on the different areas of the UK

My parcel is marked as delivered but I don't have it?

All of our parcels are sent tracked and when scanned by Royal Mail the GPS location is saved this will show where the parcel has been delivered. Somrtimes if you are not in the parcel can be left in a safe place or with a neighbour please wait 24h before contacting us incase someone brings you your parcel.

Are there any exceptions?

We deliver throughout the UK. However, there are certain postcode restrictions for delivery of items on a Sunday.

Total postcode delivery exceptions:
AB, BT, GY, HS, IM, IV, JE, KW, ZE

Partial postcode delivery exceptions:
DD9, 10, 11
DG5-9
FK17-21
KA27-30
KY10, 14-16
PA20-38, 41-49, 60-78, 80
PH5-9, 11-13, 15-26, 30-50
PO30-41
TD5, 15
TR21-25

Total postcode sending exceptions:
AB, GY, IM, IV, JE

My parcel shows as being sent but has no tracking information?

We have a Royal Mail business account and have our mail collected daily by Royal Mail. when they collect they scan a manifest to show on the Royal Mail system they have been and collected but the parcel tracking will not be updated until it reaches the first sorting centre.

At the sorting centre the mail is processed by the service used the better the service the quicker it is processed and scanned as being recieved into the network starting with Nextday then Tracked24 and then Tracked48 parcels

Can I add a safe place to my order?

Yes. If you choose to have a non signed for delivery and would like it left in a safe place you can add this to Order notes on the cart page before the checkout or send us a message and we can add your safe place to your tracked shipping label for you.

You can also download the royal Mail app and add a safe place to your account.

What can I do if I don't want my parcel left anywhere?

If you do not want your parcel left in a shed. garden, with a neighbour you can choose to have your parcel sent signed for at the checkout and this will stop your postman from leaving it.

Do you deliver to Northern Ireland?

Yes, We deliver to Northern Ireland using Royal mail and offer the same prices as the rest of the UK.

Are you a UK based company?

We are a UK based company in a town called Brechin our address is

Grants Retail Ltd

Units 7-8 Brechin Business Centre

10 Southesk Street

Brechin

DD96DY

Returns and Refunds

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. To return an item you must start the process by using the contact us form, sending us an email to grantsretail@gmail.com with your order number or you can log into your account and start a return.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s). Most refunds are issued the sameday after the returned goods have been inspected.

Can I purchase a return label?

You can purchase a return label from us if needed for £3.49 we will send you a link via email and this will allow for free collection by Royal Mail. Each time a collection is arranged and a new label is generated it will cost an £3.49 Please make sure you arrange this on a day you will be at home. The cost of any return label will come off the refund amount.

Product

Are your pyjamas new?

Yes all of our pyjamas come direct from the manufacturer and are sold on hangers and are individually wrapped.

Are your pyjamas true to size?

The feedback we have had is that they are true to size this is from our reviews that can be found on Trustpilot, Facebook & Google.

Only a parent will know what size they should purchase as every child is a different size.

Why are your pyjamas cheeper then other stores?

We purchase our pyjamas direct from the manufacturer and this cuts out the middle man leaving more room for lower prices and offers.

Do you sell wholesale?

All of our prices are wholesale prices.

We offer bulk discounts on large orders.

5% off £500

7% off £1000

10% off £1500

My pyjamas have an odd smell what is it?

The smell that can be on the pyjamas is the smell from the printing process. As we are an online company and not a shop the pyjamas have not been aired. They have gone into boxes directly from the printing process and when we recieve orders we take them directly from the boxes and send them to you the customer.

Can I start a business?

Starting your own business

Wholesale

If you have ever thought about starting a business full time, part time or as a hobby we can help. We have customers that purchase our pyjamas at wholesale prices and sell them on at car boot sales, Facebook, Ebay, Amazon, Vinted and on markets. Our pyjamas can be sold anywhere and at any price as long as they stay within the EU as requested by our manufacturer.

Older Kids Pyjamas £4.99 RRP £7.99

Toddler Pyjamas £3.95 RRP £6.99

Baby Pyjamaas £3.80 RRP £6.49

It is upto you how you sell our pyjamas and at what price.

Any pyjamas purchased must be checked within the first 24h and any issues reported back to us.

All of our product pictures can be taken from our website and all of our SKU numbers are available on our website for all to use.

All of our pyjamas are new, individually wrapped and on hangers or in sealed packets direct from our manufacturer.

We offer bulk discounts on wholesale pyjamas to make the prices even better.

5% off £500

7% off £1000

10% off £1500

Discounts are auto added at the checkout

Dropshipping

You can sell our products and get us to send them to your customers cutting out the extra delivery costs. We have now gone paperless as all information from your checkout is emailed to you meaning no paperwork or flyers in the parcels. We will only send the order to the shipping address on your order . It is up to you to deal with any questions your customers might have as you are our customer. We are always here to help you answer any questions your customers might have.

We will always aim to send all orders out the sameday that are made before 2pm Monday to Friday and 9.30 on a Saturday.

Can I shop in person?

You can visit us at our Business unit and shop in person.

We are open

Monday - Friday 09.00 - 13.00

Saturday - 08.00 - 14.00

Sunday - 10.00 - 14.00

Brechin Business Centre

Brechin

DD96DY

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